Synthesis Lectures on Information Concepts, Retrieval, and Services, pages 45-66
Research and Evaluation
Wei Ding
1
,
Lin Xia
2
,
Michael Zarro
3
1
Consumer Financial Protection Bureau, Washington, USA
|
3
Phenom, Ambler, USA
Publication type: Book Chapter
Publication date: 2025-01-07
scimago Q2
SJR: 0.398
CiteScore: 0.4
Impact factor: —
ISSN: 1947945X, 19479468
Abstract
Research and evaluation provide the foundation for creating human-centered information spaces. Research helps to build the right thing—the features and tools that users want, and evaluation helps make sure we build the thing right—that we deliver exceptional designs. In this chapter, we explore the main UX research methods, along with their pros and cons. Implications of research for human-centered AI is discussed, as is the impact of AI on research methods and tools.
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