Telematics and Informatics, volume 97, pages 102240

Trust in AI-driven chatbots: A systematic review

Sheryl Wei Ting Ng

RENWEN ZHANG

Publication type: Journal Article

Publication date: 2025-02-01

Elsevier

Journal: Telematics and Informatics

scimago Q1

SJR: 1.827

CiteScore: 17.0

Impact factor: 7.6

ISSN: 07365853, 1879324X

DOI: 10.1016/j.tele.2025.102240

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Publisher

Elsevier

Journal

scimago Q1

SJR

1.827

CiteScore

17.0

Impact factor

7.6

ISSN

07365853 (Print)

1879324X