Mobile-enhanced family integrated care for preterm infants: A qualitative study of Parents' views

The Family-Integrated Care (FICare) model improves outcomes for preterm infants and parents compared with family-centered care (FCC). FICare with mobile technology (mFICare) may improve uptake and impact. Research on FICare in the United States (US) is scarce and little is known about parents' experience. We conducted qualitative interviews with nine parents, exploring their NICU experiences, participation in and perceptions of the mFICare program. A directed content analysis approach was used, and common themes were derived from the data. Overall, parents had positive NICU experiences and found mFICare helpful in meeting three common parenting priorities: actively caring for their infant, learning how to care for their infant, and learning about the clinical status of their infant. They described alignment and misalignment with mFICare components relative to their personal parenting priorities and offered suggestions for improvement. Nurses were noted to play key roles in providing or facilitating parent support and encouragement to participate in mFICare and parenting activities. The mFICare program showed potential for parental acceptance and participation in US NICUs. The mFICare model is an innovation in neonatal care that can advance the consistent delivery of NICU family-centered care planning and caregiving. Clinical Trial Registration: NCT03418870 01/02/2018.