Taylor & Francis
Total Quality Management and Business Excellence
,  volume 36 ,  issue 7-8 ,  pages 759-787

Customer loyalty through augmented reality apps: quality attributes, market differences, and trust as a mediator

Wenxuan Shi 1
, 
Farlane S. Rumokoy 1
, 
Bjorn Frank 1
1
 
Publication type: Journal Article
Publication date: 2025-03-11
Taylor & Francis
scimago Q1
wos Q1
SJR: 0.966
CiteScore: 9.8
Impact factor: 4.8
ISSN: 14783363, 14783371
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GOST |
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GOST Copy
Shi W., Rumokoy F. S., Frank B. Customer loyalty through augmented reality apps: quality attributes, market differences, and trust as a mediator // Total Quality Management and Business Excellence. 2025. Vol. 36. No. 7-8. pp. 759-787.
GOST all authors (up to 50) Copy
Shi W., Rumokoy F. S., Frank B. Customer loyalty through augmented reality apps: quality attributes, market differences, and trust as a mediator // Total Quality Management and Business Excellence. 2025. Vol. 36. No. 7-8. pp. 759-787.
RIS |
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RIS Copy
TY - JOUR
DO - 10.1080/14783363.2025.2477169
UR - https://www.tandfonline.com/doi/full/10.1080/14783363.2025.2477169
TI - Customer loyalty through augmented reality apps: quality attributes, market differences, and trust as a mediator
T2 - Total Quality Management and Business Excellence
AU - Shi, Wenxuan
AU - Rumokoy, Farlane S.
AU - Frank, Bjorn
PY - 2025
DA - 2025/03/11
PB - Taylor & Francis
SP - 759-787
IS - 7-8
VL - 36
SN - 1478-3363
SN - 1478-3371
ER -
BibTex |
Cite this
BibTex (up to 50 authors) Copy
@article{2025_Shi,
author = {Wenxuan Shi and Farlane S. Rumokoy and Bjorn Frank},
title = {Customer loyalty through augmented reality apps: quality attributes, market differences, and trust as a mediator},
journal = {Total Quality Management and Business Excellence},
year = {2025},
volume = {36},
publisher = {Taylor & Francis},
month = {mar},
url = {https://www.tandfonline.com/doi/full/10.1080/14783363.2025.2477169},
number = {7-8},
pages = {759--787},
doi = {10.1080/14783363.2025.2477169}
}
MLA
Cite this
MLA Copy
Shi, Wenxuan, et al. “Customer loyalty through augmented reality apps: quality attributes, market differences, and trust as a mediator.” Total Quality Management and Business Excellence, vol. 36, no. 7-8, Mar. 2025, pp. 759-787. https://www.tandfonline.com/doi/full/10.1080/14783363.2025.2477169.