Uncovering the Results of AI Chatbot Use in the Public Sector: Evidence from US State Governments

Publication typeJournal Article
Publication date2024-08-09
scimago Q1
wos Q2
SJR0.969
CiteScore5.1
Impact factor2.8
ISSN15309576, 15579271
Found 
Found 

Top-30

Journals

2
4
6
8
10
Public Performance & Management Review
10 publications, 58.82%
Journal of Science and Technology Policy Management
1 publication, 5.88%
Journal of Chinese Governance
1 publication, 5.88%
Transforming Government: People, Process and Policy
1 publication, 5.88%
Administrative Sciences
1 publication, 5.88%
Digital Government Research and Practice
1 publication, 5.88%
Discover Applied Sciences
1 publication, 5.88%
2
4
6
8
10

Publishers

2
4
6
8
10
12
Taylor & Francis
11 publications, 64.71%
Emerald
2 publications, 11.76%
IGI Global
1 publication, 5.88%
MDPI
1 publication, 5.88%
Association for Computing Machinery (ACM)
1 publication, 5.88%
Springer Nature
1 publication, 5.88%
2
4
6
8
10
12
  • We do not take into account publications without a DOI.
  • Statistics recalculated weekly.

Are you a researcher?

Create a profile to get free access to personal recommendations for colleagues and new articles.
Metrics
17
Share
Cite this
GOST |
Cite this
GOST Copy
Chen T., Gasco-Hernandez M. Uncovering the Results of AI Chatbot Use in the Public Sector: Evidence from US State Governments // Public Performance & Management Review. 2024. pp. 1-26.
GOST all authors (up to 50) Copy
Chen T., Gasco-Hernandez M. Uncovering the Results of AI Chatbot Use in the Public Sector: Evidence from US State Governments // Public Performance & Management Review. 2024. pp. 1-26.
RIS |
Cite this
RIS Copy
TY - JOUR
DO - 10.1080/15309576.2024.2389864
UR - https://www.tandfonline.com/doi/full/10.1080/15309576.2024.2389864
TI - Uncovering the Results of AI Chatbot Use in the Public Sector: Evidence from US State Governments
T2 - Public Performance & Management Review
AU - Chen, Tzuhao
AU - Gasco-Hernandez, Mila
PY - 2024
DA - 2024/08/09
PB - Taylor & Francis
SP - 1-26
SN - 1530-9576
SN - 1557-9271
ER -
BibTex
Cite this
BibTex (up to 50 authors) Copy
@article{2024_Chen,
author = {Tzuhao Chen and Mila Gasco-Hernandez},
title = {Uncovering the Results of AI Chatbot Use in the Public Sector: Evidence from US State Governments},
journal = {Public Performance & Management Review},
year = {2024},
publisher = {Taylor & Francis},
month = {aug},
url = {https://www.tandfonline.com/doi/full/10.1080/15309576.2024.2389864},
pages = {1--26},
doi = {10.1080/15309576.2024.2389864}
}