,
pages 1-26
Uncovering the Results of AI Chatbot Use in the Public Sector: Evidence from US State Governments
Publication type: Journal Article
Publication date: 2024-08-09
scimago Q1
wos Q2
SJR: 0.969
CiteScore: 5.1
Impact factor: 2.8
ISSN: 15309576, 15579271
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Metrics
17
Total citations:
17
Citations from 2024:
17
(100%)
Cite this
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RIS |
BibTex
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GOST
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Chen T., Gasco-Hernandez M. Uncovering the Results of AI Chatbot Use in the Public Sector: Evidence from US State Governments // Public Performance & Management Review. 2024. pp. 1-26.
GOST all authors (up to 50)
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Chen T., Gasco-Hernandez M. Uncovering the Results of AI Chatbot Use in the Public Sector: Evidence from US State Governments // Public Performance & Management Review. 2024. pp. 1-26.
Cite this
RIS
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TY - JOUR
DO - 10.1080/15309576.2024.2389864
UR - https://www.tandfonline.com/doi/full/10.1080/15309576.2024.2389864
TI - Uncovering the Results of AI Chatbot Use in the Public Sector: Evidence from US State Governments
T2 - Public Performance & Management Review
AU - Chen, Tzuhao
AU - Gasco-Hernandez, Mila
PY - 2024
DA - 2024/08/09
PB - Taylor & Francis
SP - 1-26
SN - 1530-9576
SN - 1557-9271
ER -
Cite this
BibTex (up to 50 authors)
Copy
@article{2024_Chen,
author = {Tzuhao Chen and Mila Gasco-Hernandez},
title = {Uncovering the Results of AI Chatbot Use in the Public Sector: Evidence from US State Governments},
journal = {Public Performance & Management Review},
year = {2024},
publisher = {Taylor & Francis},
month = {aug},
url = {https://www.tandfonline.com/doi/full/10.1080/15309576.2024.2389864},
pages = {1--26},
doi = {10.1080/15309576.2024.2389864}
}