Understanding the dynamics of customer satisfaction and repurchase intentions in the era of platform service supply chain – a case study of Foodpanda in Pakistan

Waliha Choudhary 1
, 
Syed Waqar Haider 2
, 
Aamir Raza 1
, 
Susana Costa e Silva 3, 4, 5
, 
Joana Carmo Dias 6, 7
1
 
2
 
3
 
4
 
University of Saint Joseph, Faculty of Business and Law, Macau SAR, China | 
5
 
6
 
7
 
IPAM – Instituto Português de Administração de Marketing, Porto | 
Publication type: Journal Article
Publication date: 2024-10-03
Taylor & Francis
scimago Q2
SJR: 0.479
CiteScore: 5.8
Impact factor: —
ISSN: 15378020, 15378039
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GOST Copy
Choudhary W. et al. Understanding the dynamics of customer satisfaction and repurchase intentions in the era of platform service supply chain – a case study of Foodpanda in Pakistan // Journal of Foodservice Business Research. 2024. pp. 1-42.
GOST all authors (up to 50) Copy
Choudhary W., Waqar Haider S., Raza A., Silva S. C. E., Dias J. C. Understanding the dynamics of customer satisfaction and repurchase intentions in the era of platform service supply chain – a case study of Foodpanda in Pakistan // Journal of Foodservice Business Research. 2024. pp. 1-42.
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RIS Copy
TY - JOUR
DO - 10.1080/15378020.2024.2402117
UR - https://www.tandfonline.com/doi/full/10.1080/15378020.2024.2402117
TI - Understanding the dynamics of customer satisfaction and repurchase intentions in the era of platform service supply chain – a case study of Foodpanda in Pakistan
T2 - Journal of Foodservice Business Research
AU - Choudhary, Waliha
AU - Waqar Haider, Syed
AU - Raza, Aamir
AU - Silva, Susana Costa e
AU - Dias, Joana Carmo
PY - 2024
DA - 2024/10/03
PB - Taylor & Francis
SP - 1-42
SN - 1537-8020
SN - 1537-8039
ER -
BibTex
Cite this
BibTex (up to 50 authors) Copy
@article{2024_Choudhary,
author = {Waliha Choudhary and Syed Waqar Haider and Aamir Raza and Susana Costa e Silva and Joana Carmo Dias},
title = {Understanding the dynamics of customer satisfaction and repurchase intentions in the era of platform service supply chain – a case study of Foodpanda in Pakistan},
journal = {Journal of Foodservice Business Research},
year = {2024},
publisher = {Taylor & Francis},
month = {oct},
url = {https://www.tandfonline.com/doi/full/10.1080/15378020.2024.2402117},
pages = {1--42},
doi = {10.1080/15378020.2024.2402117}
}