Emotional exhaustion and its consequences for hotel service quality: the critical role of workload and supervisor support
Тип публикации: Journal Article
Дата публикации: 2020-12-06
scimago Q1
wos Q1
БС1
SJR: 3.212
CiteScore: 21.8
Impact factor: 11.0
ISSN: 19368623, 19368631
Management Information Systems
Marketing
Tourism, Leisure and Hospitality Management
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Всего цитирований:
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ГОСТ |
RIS |
BibTex |
MLA
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ГОСТ
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Grobelna A. Emotional exhaustion and its consequences for hotel service quality: the critical role of workload and supervisor support // Journal of Hospitality Marketing and Management. 2020. Vol. 30. No. 4. pp. 395-418.
ГОСТ со всеми авторами (до 50)
Скопировать
Grobelna A. Emotional exhaustion and its consequences for hotel service quality: the critical role of workload and supervisor support // Journal of Hospitality Marketing and Management. 2020. Vol. 30. No. 4. pp. 395-418.
Цитировать
RIS
Скопировать
TY - JOUR
DO - 10.1080/19368623.2021.1841704
UR - https://doi.org/10.1080/19368623.2021.1841704
TI - Emotional exhaustion and its consequences for hotel service quality: the critical role of workload and supervisor support
T2 - Journal of Hospitality Marketing and Management
AU - Grobelna, Aleksandra
PY - 2020
DA - 2020/12/06
PB - Taylor & Francis
SP - 395-418
IS - 4
VL - 30
SN - 1936-8623
SN - 1936-8631
ER -
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BibTex (до 50 авторов)
Скопировать
@article{2020_Grobelna,
author = {Aleksandra Grobelna},
title = {Emotional exhaustion and its consequences for hotel service quality: the critical role of workload and supervisor support},
journal = {Journal of Hospitality Marketing and Management},
year = {2020},
volume = {30},
publisher = {Taylor & Francis},
month = {dec},
url = {https://doi.org/10.1080/19368623.2021.1841704},
number = {4},
pages = {395--418},
doi = {10.1080/19368623.2021.1841704}
}
Цитировать
MLA
Скопировать
Grobelna, Aleksandra. “Emotional exhaustion and its consequences for hotel service quality: the critical role of workload and supervisor support.” Journal of Hospitality Marketing and Management, vol. 30, no. 4, Dec. 2020, pp. 395-418. https://doi.org/10.1080/19368623.2021.1841704.