Supporting group collaboration in Wiki by increasing the awareness of task conflict
Publication type: Journal Article
Publication date: 2013-11-25
Library and Information Sciences
Information Systems
Abstract
Purpose – Wiki forms a new model of virtual collaboration. The original wiki is designed to hide content authorship information. Such design may hinder users from being aware of task conflict, resulting in low-efficient conflict management and decreased group performance. This study aims at increasing users' awareness of task conflict to facilitate wiki-based collaboration. Design/methodology/approach – A visual feedback dialog box is designed to increase users' awareness of task conflict. A survey-based comparative study is conducted by using original wiki and modified wiki (the new design). A total of 301 participants are invited. Structural equation model (SEM) is used to analyze survey data. Findings – Most users are willing to solve conflict issues, and the dialog box can increase users' awareness of task conflict. Conflict awareness can promote user's participation, gain better conflict resolution and improve group performance. The dialog box can enhance the influence of conflict awareness on user p...
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7
Total citations:
7
Citations from 2024:
1
(14.29%)
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GOST
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Wu K. et al. Supporting group collaboration in Wiki by increasing the awareness of task conflict // Aslib Proceedings. 2013. Vol. 65. No. 6. pp. 581-604.
GOST all authors (up to 50)
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Wu K., Vassileva J., Zhu Q., Fang H., Tan X. Supporting group collaboration in Wiki by increasing the awareness of task conflict // Aslib Proceedings. 2013. Vol. 65. No. 6. pp. 581-604.
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RIS
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TY - JOUR
DO - 10.1108/ap-05-2013-0046
UR - https://www.emerald.com/insight/content/doi/10.1108/AP-05-2013-0046/full/html
TI - Supporting group collaboration in Wiki by increasing the awareness of task conflict
T2 - Aslib Proceedings
AU - Wu, Kewen
AU - Vassileva, Julita
AU - Zhu, Qinghua
AU - Fang, Hui
AU - Tan, Xiaojie
PY - 2013
DA - 2013/11/25
PB - Emerald
SP - 581-604
IS - 6
VL - 65
SN - 0001-253X
ER -
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BibTex (up to 50 authors)
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@article{2013_Wu,
author = {Kewen Wu and Julita Vassileva and Qinghua Zhu and Hui Fang and Xiaojie Tan},
title = {Supporting group collaboration in Wiki by increasing the awareness of task conflict},
journal = {Aslib Proceedings},
year = {2013},
volume = {65},
publisher = {Emerald},
month = {nov},
url = {https://www.emerald.com/insight/content/doi/10.1108/AP-05-2013-0046/full/html},
number = {6},
pages = {581--604},
doi = {10.1108/ap-05-2013-0046}
}
Cite this
MLA
Copy
Wu, Kewen, et al. “Supporting group collaboration in Wiki by increasing the awareness of task conflict.” Aslib Proceedings, vol. 65, no. 6, Nov. 2013, pp. 581-604. https://www.emerald.com/insight/content/doi/10.1108/AP-05-2013-0046/full/html.