Customer Sentiments Towards Delivery Services in Bangladesh: A Machine Learning-Based Sentiment Analysis

Abu Kowshir Bitto ¹

Md. Shohel Arman ¹

Rakhi Moni Saha ¹

Hasnur Jahan ¹

Imran Mahmud ¹

Aka Das ²

Daffodil International University,Department of Software Engineering,Dhaka,Bangladesh,1207 |

Premier University,Department of Computer Science,Chattogram,Bangladesh,4203 |

Publication type: Proceedings Article

Publication date: 2024-03-08

Institute of Electrical and Electronics Engineers (IEEE)

DOI: 10.1109/icaccess61735.2024.10499618

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Institute of Electrical and Electronics Engineers (IEEE)