Social Support Congruence Among Team Members: A Cubic Response Surface Analysis

This study investigates provided and received social support among team members on meeting-related outcomes based on their person–group fit perspective. It further examines whether this support-based need–supply fit, as indicated by support congruence, relates to their verbal behaviors. Results of cubic polynomial regressions across 303 participants nested in 53 teams reveal that social support congruence predicts team members’ meeting citizenship behavior. Moreover, perceived support congruence functions as a mediator of the relationship between relations-oriented verbal behaviors and meeting citizenship behavior. Theoretical and practical implications for the role of support congruence and verbal behaviors during team meetings are discussed.