Technology-Oriented Customer Touchpoints in Context of Services in Retailing

Springer Nature
Springer Nature
ISSN: 26263327, 26263335
Cobalt
Journal publications in Cobalt

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Years of issue
2025
journal names
Technology-Oriented Customer Touchpoints in Context of Services in Retailing
All time from 2020
Publications
111
Citations
9
h-index
2
Publications
96
Citations
8
Top-3 citing journals
Top-3 organizations
All time in 5 years
University of Siegen
University of Siegen (24 publications)
Trier University
Trier University (16 publications)
University of Applied Sciences Upper Austria
Trier University
Trier University (16 publications)
University of Siegen
University of Siegen (4 publications)
Top-3 countries
All time in 5 years
Germany (94 publications)
Austria (10 publications)
Germany (74 publications)

Most cited in 5 years

Found 
Found 

Top-100

Citing journals

1
Journal of Service Theory and Practice
Journal of Service Theory and Practice, 1, 11.11%
Journal of Service Theory and Practice
1 citation, 11.11%
Electronic Commerce Research
Electronic Commerce Research, 1, 11.11%
Electronic Commerce Research
1 citation, 11.11%
Journal of Retailing and Consumer Services
Journal of Retailing and Consumer Services, 1, 11.11%
Journal of Retailing and Consumer Services
1 citation, 11.11%
Lecture Notes in Networks and Systems
Lecture Notes in Networks and Systems, 1, 11.11%
Lecture Notes in Networks and Systems
1 citation, 11.11%
SHS Web of Conferences
SHS Web of Conferences, 1, 11.11%
SHS Web of Conferences
1 citation, 11.11%
Remodelling Businesses for Sustainable Development
Remodelling Businesses for Sustainable Development, 1, 11.11%
Remodelling Businesses for Sustainable Development
1 citation, 11.11%
1

Citing publishers

1
2
3
4
Springer Nature
Springer Nature, 4, 44.44%
Springer Nature
4 citations, 44.44%
Elsevier
Elsevier, 1, 11.11%
Elsevier
1 citation, 11.11%
Emerald
Emerald, 1, 11.11%
Emerald
1 citation, 11.11%
EDP Sciences
EDP Sciences, 1, 11.11%
EDP Sciences
1 citation, 11.11%
Institute of Electrical and Electronics Engineers (IEEE)
Institute of Electrical and Electronics Engineers (IEEE), 1, 11.11%
Institute of Electrical and Electronics Engineers (IEEE)
1 citation, 11.11%
1
2
3
4

Publishing organizations

5
10
15
20
25
University of Siegen
University of Siegen, 24, 21.62%
University of Siegen
24 publications, 21.62%
Trier University
Trier University, 16, 14.41%
Trier University
16 publications, 14.41%
University of Applied Sciences Upper Austria
University of Applied Sciences Upper Austria, 10, 9.01%
University of Applied Sciences Upper Austria
10 publications, 9.01%
5
10
15
20
25

Publishing organizations in 5 years

2
4
6
8
10
12
14
16
Trier University
Trier University, 16, 16.67%
Trier University
16 publications, 16.67%
University of Siegen
University of Siegen, 4, 4.17%
University of Siegen
4 publications, 4.17%
2
4
6
8
10
12
14
16

Publishing countries

10
20
30
40
50
60
70
80
90
100
Germany, 94, 84.68%
Germany
94 publications, 84.68%
Austria, 10, 9.01%
Austria
10 publications, 9.01%
10
20
30
40
50
60
70
80
90
100

Publishing countries in 5 years

10
20
30
40
50
60
70
80
Germany, 74, 77.08%
Germany
74 publications, 77.08%
10
20
30
40
50
60
70
80