International Journal of Customer Relationship Marketing and Management

IGI Global
IGI Global
ISSN: 19479247, 19479255
SCImago
Q3
SJR
0.230
CiteScore
1.9
Categories
Business and International Management
Information Systems and Management
Management Information Systems
Marketing
Information Systems
Areas
Business, Management and Accounting
Computer Science
Decision Sciences
Years of issue
2018-2024
Publications
263
Citations
557
h-index
10
Publications
99
Citations
388
Top-3 organizations
Qatar University
Qatar University (13 publications)
Tanta University
Tanta University (13 publications)
Cairo University
Cairo University (10 publications)
Tanta University
Tanta University (10 publications)
Qatar University
Qatar University (6 publications)
Top-3 countries
Egypt (68 publications)
India (33 publications)
United Kingdom (28 publications)
Egypt (30 publications)
Saudi Arabia (20 publications)
Qatar (9 publications)

Most cited in 5 years

Found 
from chars
Publications found: 0

Top-100

Citing journals

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International Journal of Customer Relationship Marketing and Management
47 citations, 8.44%
Advances in Marketing, Customer Relationship Management, and E-Services
16 citations, 2.87%
International Journal of Online Marketing
13 citations, 2.33%
Journal of the Knowledge Economy
9 citations, 1.62%
Sustainability
8 citations, 1.44%
Advances in Electronic Commerce
7 citations, 1.26%
Journal of Advances in Management Research
6 citations, 1.08%
Management & Sustainability An Arab Review
6 citations, 1.08%
SAGE Open
5 citations, 0.9%
Asia-Pacific Journal of Business Administration
4 citations, 0.72%
International Journal of Pharmaceutical and Healthcare Marketing
4 citations, 0.72%
Journal of Retailing and Consumer Services
4 citations, 0.72%
Journal of Risk and Financial Management
4 citations, 0.72%
Handbook of Research on Global Hospitality and Tourism Management
4 citations, 0.72%
IEEE Transactions on Engineering Management
3 citations, 0.54%
Banks and Bank Systems
3 citations, 0.54%
Journal of Islamic Marketing
3 citations, 0.54%
Journal of Marketing for Higher Education
3 citations, 0.54%
International Journal of Bank Marketing
3 citations, 0.54%
Management Decision
3 citations, 0.54%
Journal of Global Information Management
3 citations, 0.54%
Leadership and Organization Development Journal
3 citations, 0.54%
AIP Conference Proceedings
3 citations, 0.54%
Journal of Enterprise Information Management
3 citations, 0.54%
Humanities and Social Sciences Communications
3 citations, 0.54%
International Journal of Research in Business and Social Science (2147-4478)
3 citations, 0.54%
Handbook of Research on Global Business Opportunities
3 citations, 0.54%
International Journal of Environmental Research and Public Health
2 citations, 0.36%
Frontiers in Psychology
2 citations, 0.36%
Discrete Dynamics in Nature and Society
2 citations, 0.36%
International Journal of Emerging Markets
2 citations, 0.36%
Journal of Strategic Marketing
2 citations, 0.36%
IOP Conference Series: Earth and Environmental Science
2 citations, 0.36%
Tourism and Hospitality Research
2 citations, 0.36%
Journal of Services Marketing
2 citations, 0.36%
Studies in Systems, Decision and Control
2 citations, 0.36%
Journal of Research in Interactive Marketing
2 citations, 0.36%
IOP Conference Series: Materials Science and Engineering
2 citations, 0.36%
International Journal of Sociotechnology and Knowledge Development
2 citations, 0.36%
Frontiers in Public Health
2 citations, 0.36%
Social Sciences
2 citations, 0.36%
International Journal of Listening
2 citations, 0.36%
International Journal of Contemporary Hospitality Management
2 citations, 0.36%
International Journal of Information Systems in the Service Sector
2 citations, 0.36%
Journal of Financial Services Marketing
2 citations, 0.36%
Journal of Engineering, Design and Technology
2 citations, 0.36%
Journal of Foodservice Business Research
2 citations, 0.36%
Kybernetes
2 citations, 0.36%
Procedia Computer Science
2 citations, 0.36%
Current Psychology
2 citations, 0.36%
Journal of Global Fashion Marketing
2 citations, 0.36%
Cogent Business and Management
2 citations, 0.36%
Smart Innovation, Systems and Technologies
2 citations, 0.36%
Journal of Business and Industrial Marketing
2 citations, 0.36%
Journal of Product and Brand Management
2 citations, 0.36%
Human Factors and Ergonomics In Manufacturing
2 citations, 0.36%
International Journal of E-Services and Mobile Applications
2 citations, 0.36%
International Journal of Hospitality and Tourism Administration
2 citations, 0.36%
Service Science
2 citations, 0.36%
Journal of Hospitality and Tourism Management
2 citations, 0.36%
Journal of Relationship Marketing
2 citations, 0.36%
Journal of Open Innovation: Technology, Market, and Complexity
2 citations, 0.36%
Journal of Management Control
2 citations, 0.36%
Marketing and Management of Innovations
2 citations, 0.36%
International Journal of Information Management Data Insights
2 citations, 0.36%
Journal of Hospitality and Tourism Insights
2 citations, 0.36%
International Hospitality Review
2 citations, 0.36%
REAd Revista Eletrônica de Administração (Porto Alegre)
2 citations, 0.36%
Advances in Electronic Government, Digital Divide, and Regional Development
2 citations, 0.36%
Handbook of Research on In-Country Determinants and Implications of Foreign Land Acquisitions
2 citations, 0.36%
Outsourcing Management for Supply Chain Operations and Logistics Service
2 citations, 0.36%
Advances in Human Resources Management and Organizational Development
2 citations, 0.36%
Journal of Law and Sustainable Development
2 citations, 0.36%
Journal of Political Marketing
1 citation, 0.18%
Journal of Intellectual Capital
1 citation, 0.18%
Quality Assurance in Education
1 citation, 0.18%
Lecture Notes in Computer Science
1 citation, 0.18%
Journal of Quality Assurance in Hospitality and Tourism
1 citation, 0.18%
Journal of Business Research
1 citation, 0.18%
Journal of China Tourism Research
1 citation, 0.18%
Journal of Travel and Tourism Marketing
1 citation, 0.18%
Journal of Service Theory and Practice
1 citation, 0.18%
International Journal of Enterprise Information Systems
1 citation, 0.18%
Egyptian Informatics Journal
1 citation, 0.18%
Studies in Computational Intelligence
1 citation, 0.18%
Journal of Modelling in Management
1 citation, 0.18%
Journal of Innovation and Knowledge
1 citation, 0.18%
Journal of Current Issues and Research in Advertising
1 citation, 0.18%
Journal of Intelligent and Fuzzy Systems
1 citation, 0.18%
Quality Management Journal
1 citation, 0.18%
Strategic Change
1 citation, 0.18%
Pacific Accounting Review
1 citation, 0.18%
Revista de Administracao Publica
1 citation, 0.18%
Anatomical Sciences Education
1 citation, 0.18%
Journal of Family Business Management
1 citation, 0.18%
Global Business Review
1 citation, 0.18%
Cogent Education
1 citation, 0.18%
MATEC Web of Conferences
1 citation, 0.18%
Current Issues in Tourism
1 citation, 0.18%
Patient Preference and Adherence
1 citation, 0.18%
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Citing publishers

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120
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IGI Global
133 citations, 23.88%
Emerald
96 citations, 17.24%
Springer Nature
42 citations, 7.54%
Taylor & Francis
41 citations, 7.36%
Institute of Electrical and Electronics Engineers (IEEE)
28 citations, 5.03%
Elsevier
25 citations, 4.49%
MDPI
21 citations, 3.77%
SAGE
18 citations, 3.23%
Wiley
14 citations, 2.51%
Walter de Gruyter
5 citations, 0.9%
Frontiers Media S.A.
5 citations, 0.9%
LLC CPC Business Perspectives
5 citations, 0.9%
IOP Publishing
4 citations, 0.72%
AIP Publishing
3 citations, 0.54%
Hindawi Limited
3 citations, 0.54%
Center for Strategic Studies in Business and Finance SSBFNET
3 citations, 0.54%
Institute for Operations Research and the Management Sciences (INFORMS)
2 citations, 0.36%
Sumy State University
2 citations, 0.36%
SciELO
2 citations, 0.36%
Scientific Research Publishing
2 citations, 0.36%
South Florida Publishing LLC
2 citations, 0.36%
World Scientific and Engineering Academy and Society (WSEAS)
2 citations, 0.36%
Cambridge University Press
1 citation, 0.18%
American Marketing Association
1 citation, 0.18%
World Scientific
1 citation, 0.18%
IOS Press
1 citation, 0.18%
EDP Sciences
1 citation, 0.18%
American Society for Quality
1 citation, 0.18%
Public Library of Science (PLoS)
1 citation, 0.18%
1 citation, 0.18%
1 citation, 0.18%
Index Copernicus
1 citation, 0.18%
Association for Computing Machinery (ACM)
1 citation, 0.18%
Escola Brasileira de Administracao Publica da Fundacao Getulio Vargas
1 citation, 0.18%
Mackenzie Presbyterian University
1 citation, 0.18%
Centre for Evaluation in Education and Science (CEON/CEES)
1 citation, 0.18%
International Academy Publishing (IAP)
1 citation, 0.18%
Virtus Interpress
1 citation, 0.18%
Human Kinetics
1 citation, 0.18%
AOSIS
1 citation, 0.18%
Hans Publishers
1 citation, 0.18%
Research Square Platform LLC
1 citation, 0.18%
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Publishing organizations

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Qatar University
13 publications, 4.94%
Tanta University
13 publications, 4.94%
Cairo University
10 publications, 3.8%
Kafrelsheikh University
9 publications, 3.42%
Helwan University
9 publications, 3.42%
Birmingham City University
8 publications, 3.04%
University of Jordan
6 publications, 2.28%
University of Tehran
5 publications, 1.9%
United Arab Emirates University
5 publications, 1.9%
Shih Hsin University
5 publications, 1.9%
University of Sfax
5 publications, 1.9%
Imam Mohammad Ibn Saud Islamic University
4 publications, 1.52%
Umm al-Qura University
4 publications, 1.52%
Zayed University
4 publications, 1.52%
Banaras Hindu University
4 publications, 1.52%
Beirut Arab University
4 publications, 1.52%
Alexandria University
4 publications, 1.52%
Minia University
4 publications, 1.52%
Taif University
3 publications, 1.14%
University of Tabuk
3 publications, 1.14%
University of Delhi
3 publications, 1.14%
Abu Dhabi University
3 publications, 1.14%
Islamic Azad University, Tehran
3 publications, 1.14%
American University in Cairo
3 publications, 1.14%
Mansoura University
3 publications, 1.14%
Assiut University
3 publications, 1.14%
King Abdulaziz University
2 publications, 0.76%
Saudi Electronic University
2 publications, 0.76%
Iran University of Science and Technology
2 publications, 0.76%
Vellore Institute of Technology University
2 publications, 0.76%
Aligarh Muslim University
2 publications, 0.76%
Maulana Azad National Institute of Technology Bhopal
2 publications, 0.76%
Motilal Nehru National Institute of Technology Allahabad
2 publications, 0.76%
Khajeh Nasir Toosi University of Technology
2 publications, 0.76%
Atal Bihari Vajpayee Indian Institute of Information Technology and Management
2 publications, 0.76%
Amity University, Noida
2 publications, 0.76%
Al-Balqa Applied University
2 publications, 0.76%
Durban University of Technology
2 publications, 0.76%
Sangmyung University
2 publications, 0.76%
Kyonggi University
2 publications, 0.76%
University of Ghana
2 publications, 0.76%
China University of Science and Technology
2 publications, 0.76%
University of Wisconsin–River Falls
2 publications, 0.76%
Cranfield University
2 publications, 0.76%
Beni-Suef University
2 publications, 0.76%
Suez Canal University
2 publications, 0.76%
Damanhour University
2 publications, 0.76%
Arab Academy for Science, Technology, and Maritime Transport
2 publications, 0.76%
Damietta University
2 publications, 0.76%
King Saud University
1 publication, 0.38%
Alfaisal University
1 publication, 0.38%
King Faisal University
1 publication, 0.38%
Najran University
1 publication, 0.38%
Qassim University
1 publication, 0.38%
Higher Colleges of Technology
1 publication, 0.38%
Birla Institute of Technology and Science, Pilani
1 publication, 0.38%
University of Mohaghegh Ardabili
1 publication, 0.38%
Abdul Wali Khan University
1 publication, 0.38%
University of Engineering and Technology, Peshawar
1 publication, 0.38%
Bahauddin Zakariya University
1 publication, 0.38%
Riphah International University
1 publication, 0.38%
University of Lahore
1 publication, 0.38%
Imam Abdulrahman Bin Faisal University
1 publication, 0.38%
Mazandaran University of Science and Technology
1 publication, 0.38%
Lovely Professional University
1 publication, 0.38%
National Institute of Technology Tiruchirappalli
1 publication, 0.38%
Andhra University
1 publication, 0.38%
Islamic Azad University South Tehran Branch
1 publication, 0.38%
Islamic Azad University Ardabil
1 publication, 0.38%
University of Veterinary and Animal Sciences
1 publication, 0.38%
Christ University
1 publication, 0.38%
Indian Institute of Management Calcutta
1 publication, 0.38%
Islamic Azad University Semnan
1 publication, 0.38%
Afyon Kocatepe University
1 publication, 0.38%
University of Qom
1 publication, 0.38%
Dr. Hari Singh Gour University
1 publication, 0.38%
University of Economics Ho Chi Minh City
1 publication, 0.38%
National Economics University
1 publication, 0.38%
Jaypee Institute of Information Technology
1 publication, 0.38%
Harbin Institute of Technology
1 publication, 0.38%
European University Cyprus
1 publication, 0.38%
Kuwait University
1 publication, 0.38%
Gulf University for Science and Technology
1 publication, 0.38%
University Putra Malaysia
1 publication, 0.38%
The MARA Technological University
1 publication, 0.38%
Multimedia University
1 publication, 0.38%
Sunway University
1 publication, 0.38%
Nanjing University of Aeronautics and Astronautics
1 publication, 0.38%
Northern University of Malaysia
1 publication, 0.38%
Lulea University of Technology
1 publication, 0.38%
Amman Arab University
1 publication, 0.38%
Al-Ahliyya Amman University
1 publication, 0.38%
German Jordanian University
1 publication, 0.38%
Al-Zaytoonah University of Jordan
1 publication, 0.38%
Hashemite University
1 publication, 0.38%
Raisoni Group of Institutions
1 publication, 0.38%
University of Naples Federico II
1 publication, 0.38%
University of Science and Technology Beijing
1 publication, 0.38%
Princess Sumaya University of Technology
1 publication, 0.38%
Aston University
1 publication, 0.38%
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8
10
12
14

Publishing organizations in 5 years

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4
6
8
10
Tanta University
10 publications, 10.1%
Qatar University
6 publications, 6.06%
Imam Mohammad Ibn Saud Islamic University
4 publications, 4.04%
University of Sfax
4 publications, 4.04%
Umm al-Qura University
3 publications, 3.03%
University of Tabuk
3 publications, 3.03%
Minia University
3 publications, 3.03%
Kafrelsheikh University
3 publications, 3.03%
Helwan University
3 publications, 3.03%
Taif University
2 publications, 2.02%
Saudi Electronic University
2 publications, 2.02%
United Arab Emirates University
2 publications, 2.02%
Zayed University
2 publications, 2.02%
University of Jordan
2 publications, 2.02%
Beirut Arab University
2 publications, 2.02%
Kyonggi University
2 publications, 2.02%
Alexandria University
2 publications, 2.02%
Assiut University
2 publications, 2.02%
Suez Canal University
2 publications, 2.02%
King Saud University
1 publication, 1.01%
King Abdulaziz University
1 publication, 1.01%
Alfaisal University
1 publication, 1.01%
King Faisal University
1 publication, 1.01%
Najran University
1 publication, 1.01%
Qassim University
1 publication, 1.01%
Higher Colleges of Technology
1 publication, 1.01%
Abdul Wali Khan University
1 publication, 1.01%
Bahauddin Zakariya University
1 publication, 1.01%
Riphah International University
1 publication, 1.01%
University of Lahore
1 publication, 1.01%
Imam Abdulrahman Bin Faisal University
1 publication, 1.01%
Motilal Nehru National Institute of Technology Allahabad
1 publication, 1.01%
Andhra University
1 publication, 1.01%
Afyon Kocatepe University
1 publication, 1.01%
University of Economics Ho Chi Minh City
1 publication, 1.01%
National Economics University
1 publication, 1.01%
Amity University, Noida
1 publication, 1.01%
Kuwait University
1 publication, 1.01%
Sunway University
1 publication, 1.01%
Al-Ahliyya Amman University
1 publication, 1.01%
Al-Balqa Applied University
1 publication, 1.01%
Hashemite University
1 publication, 1.01%
Raisoni Group of Institutions
1 publication, 1.01%
Oxford Brookes University
1 publication, 1.01%
Birla Institute of Technology, Mesra
1 publication, 1.01%
Edinburgh Napier University
1 publication, 1.01%
Nottingham Trent University
1 publication, 1.01%
University of Sadat City
1 publication, 1.01%
Birmingham City University
1 publication, 1.01%
Cairo University
1 publication, 1.01%
Chitkara University
1 publication, 1.01%
University of the Free State
1 publication, 1.01%
University of Fort Hare
1 publication, 1.01%
Central University of Technology Free State
1 publication, 1.01%
New York University
1 publication, 1.01%
Dongseo University
1 publication, 1.01%
University of Ghana
1 publication, 1.01%
Zagazig University
1 publication, 1.01%
Badr University in Cairo
1 publication, 1.01%
Beni-Suef University
1 publication, 1.01%
October University of Modern Sciences and Arts
1 publication, 1.01%
Damanhour University
1 publication, 1.01%
British University in Egypt
1 publication, 1.01%
Mawlana Bhashani Science and Technology University
1 publication, 1.01%
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8
10

Publishing countries

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60
70
Egypt, 68, 25.86%
Egypt
68 publications, 25.86%
India, 33, 12.55%
India
33 publications, 12.55%
United Kingdom, 28, 10.65%
United Kingdom
28 publications, 10.65%
Saudi Arabia, 24, 9.13%
Saudi Arabia
24 publications, 9.13%
UAE, 18, 6.84%
UAE
18 publications, 6.84%
China, 17, 6.46%
China
17 publications, 6.46%
USA, 16, 6.08%
USA
16 publications, 6.08%
Qatar, 16, 6.08%
Qatar
16 publications, 6.08%
Jordan, 12, 4.56%
Jordan
12 publications, 4.56%
Iran, 12, 4.56%
Iran
12 publications, 4.56%
Tunisia, 9, 3.42%
Tunisia
9 publications, 3.42%
Malaysia, 7, 2.66%
Malaysia
7 publications, 2.66%
Bangladesh, 5, 1.9%
Bangladesh
5 publications, 1.9%
Pakistan, 5, 1.9%
Pakistan
5 publications, 1.9%
Republic of Korea, 5, 1.9%
Republic of Korea
5 publications, 1.9%
Lebanon, 4, 1.52%
Lebanon
4 publications, 1.52%
South Africa, 3, 1.14%
South Africa
3 publications, 1.14%
Vietnam, 2, 0.76%
Vietnam
2 publications, 0.76%
Ghana, 2, 0.76%
Ghana
2 publications, 0.76%
Greece, 2, 0.76%
Greece
2 publications, 0.76%
Italy, 2, 0.76%
Italy
2 publications, 0.76%
Kuwait, 2, 0.76%
Kuwait
2 publications, 0.76%
Turkey, 2, 0.76%
Turkey
2 publications, 0.76%
Australia, 1, 0.38%
Australia
1 publication, 0.38%
Guatemala, 1, 0.38%
Guatemala
1 publication, 0.38%
Denmark, 1, 0.38%
Denmark
1 publication, 0.38%
Spain, 1, 0.38%
Spain
1 publication, 0.38%
Canada, 1, 0.38%
Canada
1 publication, 0.38%
Cyprus, 1, 0.38%
Cyprus
1 publication, 0.38%
Malta, 1, 0.38%
Malta
1 publication, 0.38%
North Macedonia, 1, 0.38%
North Macedonia
1 publication, 0.38%
Thailand, 1, 0.38%
Thailand
1 publication, 0.38%
Trinidad and Tobago, 1, 0.38%
Trinidad and Tobago
1 publication, 0.38%
Philippines, 1, 0.38%
Philippines
1 publication, 0.38%
Sweden, 1, 0.38%
Sweden
1 publication, 0.38%
Sri Lanka, 1, 0.38%
Sri Lanka
1 publication, 0.38%
Japan, 1, 0.38%
Japan
1 publication, 0.38%
Kosovo, 1, 0.38%
Kosovo
1 publication, 0.38%
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20
30
40
50
60
70

Publishing countries in 5 years

5
10
15
20
25
30
Egypt, 30, 30.3%
Egypt
30 publications, 30.3%
Saudi Arabia, 20, 20.2%
Saudi Arabia
20 publications, 20.2%
Qatar, 9, 9.09%
Qatar
9 publications, 9.09%
UAE, 7, 7.07%
UAE
7 publications, 7.07%
United Kingdom, 5, 5.05%
United Kingdom
5 publications, 5.05%
India, 5, 5.05%
India
5 publications, 5.05%
Jordan, 4, 4.04%
Jordan
4 publications, 4.04%
Tunisia, 4, 4.04%
Tunisia
4 publications, 4.04%
Pakistan, 3, 3.03%
Pakistan
3 publications, 3.03%
Bangladesh, 2, 2.02%
Bangladesh
2 publications, 2.02%
Vietnam, 2, 2.02%
Vietnam
2 publications, 2.02%
Lebanon, 2, 2.02%
Lebanon
2 publications, 2.02%
Malaysia, 2, 2.02%
Malaysia
2 publications, 2.02%
Republic of Korea, 2, 2.02%
Republic of Korea
2 publications, 2.02%
USA, 1, 1.01%
USA
1 publication, 1.01%
Ghana, 1, 1.01%
Ghana
1 publication, 1.01%
Kuwait, 1, 1.01%
Kuwait
1 publication, 1.01%
North Macedonia, 1, 1.01%
North Macedonia
1 publication, 1.01%
Turkey, 1, 1.01%
Turkey
1 publication, 1.01%
Sri Lanka, 1, 1.01%
Sri Lanka
1 publication, 1.01%
South Africa, 1, 1.01%
South Africa
1 publication, 1.01%
Kosovo, 1, 1.01%
Kosovo
1 publication, 1.01%
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25
30