Journal of Service Management

Emerald
Emerald
ISSN: 17575818, 17575826

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SCImago
Q1
WOS
Q1
Impact factor
7.8
SJR
2.617
CiteScore
19.2
Categories
Business, Management and Accounting (miscellaneous)
Strategy and Management
Tourism, Leisure and Hospitality Management
Areas
Business, Management and Accounting
Years of issue
2009-2025
journal names
Journal of Service Management
J SERV MANAGE
Publications
635
Citations
33 051
h-index
92
Top-3 citing journals
Top-3 organizations
Karlstad University
Karlstad University (33 publications)
Hanken School of Economics
Hanken School of Economics (25 publications)
Linköping University
Linköping University (16 publications)
Top-3 countries
USA (118 publications)
Sweden (52 publications)
United Kingdom (52 publications)

Most cited in 5 years

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Publications found: 0

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Publishing organizations

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Publishing countries

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USA, 118, 18.58%
United Kingdom, 52, 8.19%
Sweden, 52, 8.19%
Finland, 48, 7.56%
Australia, 47, 7.4%
Germany, 38, 5.98%
Netherlands, 38, 5.98%
Belgium, 31, 4.88%
China, 29, 4.57%
Italy, 22, 3.46%
France, 19, 2.99%
Spain, 14, 2.2%
New Zealand, 13, 2.05%
Switzerland, 13, 2.05%
Singapore, 12, 1.89%
Portugal, 9, 1.42%
Austria, 9, 1.42%
Canada, 9, 1.42%
Norway, 8, 1.26%
Mexico, 6, 0.94%
Republic of Korea, 5, 0.79%
Denmark, 4, 0.63%
Israel, 4, 0.63%
Greece, 3, 0.47%
Saudi Arabia, 3, 0.47%
Turkey, 3, 0.47%
India, 2, 0.31%
Nigeria, 2, 0.31%
Thailand, 2, 0.31%
Argentina, 1, 0.16%
Brazil, 1, 0.16%
Ghana, 1, 0.16%
Iraq, 1, 0.16%
Ireland, 1, 0.16%
Colombia, 1, 0.16%
Mozambique, 1, 0.16%
Monaco, 1, 0.16%
UAE, 1, 0.16%
Tunisia, 1, 0.16%
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Publishing countries in 5 years

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USA, 33, 14.54%
Australia, 20, 8.81%
United Kingdom, 15, 6.61%
Netherlands, 15, 6.61%
Sweden, 14, 6.17%
Germany, 13, 5.73%
Finland, 13, 5.73%
Belgium, 12, 5.29%
France, 10, 4.41%
New Zealand, 8, 3.52%
Italy, 6, 2.64%
China, 5, 2.2%
Austria, 5, 2.2%
Spain, 4, 1.76%
Canada, 3, 1.32%
Singapore, 3, 1.32%
Portugal, 2, 0.88%
Denmark, 2, 0.88%
Turkey, 2, 0.88%
Switzerland, 2, 0.88%
Greece, 1, 0.44%
India, 1, 0.44%
Iraq, 1, 0.44%
Saudi Arabia, 1, 0.44%
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