SCImago
Q1
WOS
Q1
Impact factor
9.8
SJR
4.948
CiteScore
20.3
Categories
Information Systems
Organizational Behavior and Human Resource Management
Sociology and Political Science
Areas
Business, Management and Accounting
Computer Science
Social Sciences
Years of issue
1998-2024
Top-3 citing journals
Journal of Service Research
(3734 citations)
Journal of Business Research
(3193 citations)
Journal of Services Marketing
(2979 citations)
Top-3 organizations
Maastricht University
(26 publications)
Arizona State University
(23 publications)
Florida State University
(23 publications)
Karlstad University
(8 publications)
University of Alabama
(7 publications)
University of New South Wales
(7 publications)
Top-3 countries
Most cited in 5 years
Found