International Journal of Service Industry Management

Emerald
Emerald
ISSN: 09564233
Cobalt
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journal names
International Journal of Service Industry Management
All time from 2020
Publications
499
Citations
38 339
h-index
105
Top-3 citing journals
Top-3 organizations
Karlstad University
Karlstad University (18 publications)
University of Warwick
University of Warwick (18 publications)
Maastricht University
Maastricht University (16 publications)
Top-3 countries
USA (114 publications)
United Kingdom (61 publications)
Sweden (31 publications)

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Top-100

Citing journals

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Journal of Services Marketing
Journal of Services Marketing, 845, 2.2%
Service Industries Journal
Service Industries Journal, 736, 1.92%
Managing Service Quality
Managing Service Quality, 712, 1.86%
Journal of Service Management
Journal of Service Management, 618, 1.61%
Journal of Retailing and Consumer Services
Journal of Retailing and Consumer Services, 591, 1.54%
International Journal of Service Industry Management
International Journal of Service Industry Management, 578, 1.51%
International Journal of Hospitality Management
International Journal of Hospitality Management, 539, 1.41%
Journal of Business Research
Journal of Business Research, 527, 1.37%
International Journal of Bank Marketing
International Journal of Bank Marketing, 510, 1.33%
SSRN Electronic Journal
SSRN Electronic Journal, 477, 1.24%
European Journal of Marketing
European Journal of Marketing, 450, 1.17%
Journal of Service Research
Journal of Service Research, 415, 1.08%
Industrial Marketing Management
Industrial Marketing Management, 401, 1.05%
International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management, 380, 0.99%
Sustainability
Sustainability, 377, 0.98%
International Journal of Operations and Production Management
International Journal of Operations and Production Management, 353, 0.92%
Journal of Business and Industrial Marketing
Journal of Business and Industrial Marketing, 305, 0.8%
Total Quality Management and Business Excellence
Total Quality Management and Business Excellence, 256, 0.67%
International Journal of Quality and Reliability Management
International Journal of Quality and Reliability Management, 249, 0.65%
Tourism Management
Tourism Management, 234, 0.61%
Marketing Intelligence and Planning
Marketing Intelligence and Planning, 220, 0.57%
International Journal of Retail and Distribution Management
International Journal of Retail and Distribution Management, 217, 0.57%
Journal of Service Theory and Practice
Journal of Service Theory and Practice, 183, 0.48%
Service Business
Service Business, 182, 0.47%
Advances in Marketing, Customer Relationship Management, and E-Services
Advances in Marketing, Customer Relationship Management, and E-Services, 143, 0.37%
TQM Journal
TQM Journal, 141, 0.37%
Asia Pacific Journal of Marketing and Logistics
Asia Pacific Journal of Marketing and Logistics, 139, 0.36%
Benchmarking
Benchmarking, 125, 0.33%
International Journal of Production Economics
International Journal of Production Economics, 125, 0.33%
Services Marketing Quarterly
Services Marketing Quarterly, 124, 0.32%
International Journal of Quality and Service Sciences
International Journal of Quality and Service Sciences, 119, 0.31%
Journal of Hospitality and Tourism Research
Journal of Hospitality and Tourism Research, 119, 0.31%
Procedia - Social and Behavioral Sciences
Procedia - Social and Behavioral Sciences, 118, 0.31%
Production Planning and Control
Production Planning and Control, 111, 0.29%
Psychology and Marketing
Psychology and Marketing, 107, 0.28%
Journal of Marketing Management
Journal of Marketing Management, 106, 0.28%
Journal of Travel and Tourism Marketing
Journal of Travel and Tourism Marketing, 104, 0.27%
Management Decision
Management Decision, 98, 0.26%
Procedia CIRP
Procedia CIRP, 94, 0.25%
Internet Research
Internet Research, 93, 0.24%
Computers in Human Behavior
Computers in Human Behavior, 92, 0.24%
International Journal of Productivity and Performance Management
International Journal of Productivity and Performance Management, 90, 0.23%
Journal of Relationship Marketing
Journal of Relationship Marketing, 86, 0.22%
Business Process Management Journal
Business Process Management Journal, 84, 0.22%
Journal of Financial Services Marketing
Journal of Financial Services Marketing, 84, 0.22%
Journal of Operations Management
Journal of Operations Management, 80, 0.21%
Journal of Hospitality Marketing and Management
Journal of Hospitality Marketing and Management, 79, 0.21%
International Journal of Health Care Quality Assurance
International Journal of Health Care Quality Assurance, 77, 0.2%
Journal of Strategic Marketing
Journal of Strategic Marketing, 75, 0.2%
International Journal of Production Research
International Journal of Production Research, 70, 0.18%
Journal of Quality Assurance in Hospitality and Tourism
Journal of Quality Assurance in Hospitality and Tourism, 69, 0.18%
Journal of Travel Research
Journal of Travel Research, 68, 0.18%
Journal of Manufacturing Technology Management
Journal of Manufacturing Technology Management, 66, 0.17%
Journal of Hospitality and Tourism Management
Journal of Hospitality and Tourism Management, 66, 0.17%
Journal of Consumer Marketing
Journal of Consumer Marketing, 64, 0.17%
Cogent Business and Management
Cogent Business and Management, 62, 0.16%
Journal of Product and Brand Management
Journal of Product and Brand Management, 62, 0.16%
Industrial Management and Data Systems
Industrial Management and Data Systems, 62, 0.16%
Cornell Hospitality Quarterly
Cornell Hospitality Quarterly, 62, 0.16%
Expert Systems with Applications
Expert Systems with Applications, 61, 0.16%
British Food Journal
British Food Journal, 61, 0.16%
Journal of the Academy of Marketing Science
Journal of the Academy of Marketing Science, 59, 0.15%
European Business Review
European Business Review, 58, 0.15%
Journal of Cleaner Production
Journal of Cleaner Production, 56, 0.15%
International Review of Retail, Distribution and Consumer Research
International Review of Retail, Distribution and Consumer Research, 55, 0.14%
Marketing Theory
Marketing Theory, 53, 0.14%
Service Science
Service Science, 53, 0.14%
Journal of Retailing
Journal of Retailing, 53, 0.14%
Frontiers in Psychology
Frontiers in Psychology, 52, 0.14%
Journal of Islamic Marketing
Journal of Islamic Marketing, 52, 0.14%
Qualitative Market Research
Qualitative Market Research, 49, 0.13%
Journal of Consumer Behaviour
Journal of Consumer Behaviour, 49, 0.13%
International Journal of Culture, Tourism and Hospitality Research
International Journal of Culture, Tourism and Hospitality Research, 47, 0.12%
Australasian Marketing Journal
Australasian Marketing Journal, 46, 0.12%
Journal of Vacation Marketing
Journal of Vacation Marketing, 46, 0.12%
Technological Forecasting and Social Change
Technological Forecasting and Social Change, 44, 0.11%
Production and Operations Management
Production and Operations Management, 44, 0.11%
Journal of Foodservice Business Research
Journal of Foodservice Business Research, 43, 0.11%
Electronic Commerce Research and Applications
Electronic Commerce Research and Applications, 43, 0.11%
International Journal of Human Resource Management
International Journal of Human Resource Management, 43, 0.11%
Journal of Marketing
Journal of Marketing, 42, 0.11%
European Management Journal
European Management Journal, 42, 0.11%
Asia Pacific Journal of Tourism Research
Asia Pacific Journal of Tourism Research, 41, 0.11%
Journal of Internet Commerce
Journal of Internet Commerce, 41, 0.11%
International Marketing Review
International Marketing Review, 41, 0.11%
Journal of Air Transport Management
Journal of Air Transport Management, 40, 0.1%
Management Research Review
Management Research Review, 40, 0.1%
Journal of Management and Organization
Journal of Management and Organization, 39, 0.1%
Online Information Review
Online Information Review, 39, 0.1%
Lecture Notes in Computer Science
Lecture Notes in Computer Science, 38, 0.1%
Journal of Purchasing and Supply Management
Journal of Purchasing and Supply Management, 38, 0.1%
International Journal of Physical Distribution and Logistics Management
International Journal of Physical Distribution and Logistics Management, 37, 0.1%
Lecture Notes in Business Information Processing
Lecture Notes in Business Information Processing, 37, 0.1%
Current Issues in Tourism
Current Issues in Tourism, 36, 0.09%
Information and Management
Information and Management, 36, 0.09%
Supply Chain Management
Supply Chain Management, 36, 0.09%
Technovation
Technovation, 36, 0.09%
Quality Assurance in Education
Quality Assurance in Education, 35, 0.09%
European Journal of Innovation Management
European Journal of Innovation Management, 35, 0.09%
Tourism and Hospitality Research
Tourism and Hospitality Research, 34, 0.09%
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Citing publishers

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Emerald
Emerald, 10695, 27.9%
Elsevier
Elsevier, 5922, 15.45%
Taylor & Francis
Taylor & Francis, 5531, 14.43%
Springer Nature
Springer Nature, 3081, 8.04%
SAGE
SAGE, 2020, 5.27%
Wiley
Wiley, 1581, 4.12%
IGI Global
IGI Global, 1468, 3.83%
Institute of Electrical and Electronics Engineers (IEEE)
Institute of Electrical and Electronics Engineers (IEEE), 1187, 3.1%
MDPI
MDPI, 759, 1.98%
Social Science Electronic Publishing
Social Science Electronic Publishing, 515, 1.34%
Institute for Operations Research and the Management Sciences (INFORMS)
Institute for Operations Research and the Management Sciences (INFORMS), 157, 0.41%
World Scientific
World Scientific, 138, 0.36%
Frontiers Media S.A.
Frontiers Media S.A., 130, 0.34%
Association for Computing Machinery (ACM)
Association for Computing Machinery (ACM), 117, 0.31%
CAIRN
CAIRN, 114, 0.3%
Cambridge University Press
Cambridge University Press, 108, 0.28%
Walter de Gruyter
Walter de Gruyter, 91, 0.24%
Cognizant, LLC, 78, 0.2%
Scientific Research Publishing
Scientific Research Publishing, 73, 0.19%
American Society for Quality
American Society for Quality, 58, 0.15%
SciELO
SciELO, 56, 0.15%
Science Alert, 46, 0.12%
Virtus Interpress, 45, 0.12%
N T C Publications Ltd., 44, 0.11%
Oxford University Press
Oxford University Press, 43, 0.11%
Ovid Technologies (Wolters Kluwer Health)
Ovid Technologies (Wolters Kluwer Health), 43, 0.11%
LLC CPC Business Perspectives, 42, 0.11%
Hindawi Limited
Hindawi Limited, 39, 0.1%
Korea Distribution Science Association (KODISA), 38, 0.1%
Public Library of Science (PLoS)
Public Library of Science (PLoS), 37, 0.1%
Associacao Brasileira de Engenharia de Producao - ABEPRO, 37, 0.1%
American Marketing Association
American Marketing Association, 35, 0.09%
AOSIS
AOSIS, 35, 0.09%
IOP Publishing
IOP Publishing, 32, 0.08%
Vilnius Gediminas Technical University
Vilnius Gediminas Technical University, 31, 0.08%
Centre for Evaluation in Education and Science (CEON/CEES), 31, 0.08%
Trans Tech Publications
Trans Tech Publications, 30, 0.08%
JMIR Publications
JMIR Publications, 28, 0.07%
Center for Strategic Studies in Business and Finance SSBFNET, 28, 0.07%
Academy of Management
Academy of Management, 27, 0.07%
Human Kinetics
Human Kinetics, 27, 0.07%
Universidade Federal de São Carlos, 27, 0.07%
EDP Sciences
EDP Sciences, 26, 0.07%
Fundacao Getulio Vargas, Escola de Administracao de Empresas de Sao Paulo, 26, 0.07%
AIP Publishing
AIP Publishing, 24, 0.06%
American Society of Civil Engineers (ASCE)
American Society of Civil Engineers (ASCE), 22, 0.06%
Inderscience Publishers, 22, 0.06%
Mary Ann Liebert
Mary Ann Liebert, 21, 0.05%
EJournal Publishing, 19, 0.05%
The Korea Contents Association, 19, 0.05%
American Psychological Association (APA)
American Psychological Association (APA), 18, 0.05%
Hans Publishers
Hans Publishers, 17, 0.04%
Japan Marketing Academy, 17, 0.04%
IOS Press
IOS Press, 16, 0.04%
University of Rijeka, Faculty of Tourism and Hospitality Management, Opatija, 16, 0.04%
Korean Society of Clothing and Textiles, 15, 0.04%
National Cheng Kung University, 14, 0.04%
Culinary Science & Hospitality Research, 14, 0.04%
, 13, 0.03%
Editura Economica, 13, 0.03%
Mackenzie Presbyterian University, 12, 0.03%
, 11, 0.03%
The Haworth Press, 11, 0.03%
World Scientific and Engineering Academy and Society (WSEAS), 11, 0.03%
American Real Estate Society, 9, 0.02%
American Society of Transportation and Logistics, 9, 0.02%
BMJ
BMJ, 9, 0.02%
F1000 Research
F1000 Research, 9, 0.02%
European Academy of Management and Business Economics, 8, 0.02%
Universidad Nacional de Colombia, 8, 0.02%
OpenEdition
OpenEdition, 8, 0.02%
Bentham Science Publishers Ltd.
Bentham Science Publishers Ltd., 6, 0.02%
Universidad Nacional Autonoma de Mexico, 6, 0.02%
School of Economics and Business in Sarajevo, 6, 0.02%
Francophone Association of Accounting, 6, 0.02%
Society for Personality Research, 6, 0.02%
National Recreation and Park Association, 6, 0.02%
Mark Allen Group, 6, 0.02%
ASTM International
ASTM International, 6, 0.02%
Consortium Erudit
Consortium Erudit, 6, 0.02%
Hogrefe Publishing Group
Hogrefe Publishing Group, 6, 0.02%
International Management Development Association, 6, 0.02%
University of Warsaw, 5, 0.01%
International Academy Publishing (IAP), 5, 0.01%
Stowarzyszenie Menedzerow Jakosci i Produkcji, 5, 0.01%
IntechOpen, 5, 0.01%
Universidad Icesi, 5, 0.01%
The Institute of Management Research, SNU, 5, 0.01%
Nevsehir Haci Bektas Veli Universitesi SBE Dergisi
Nevsehir Haci Bektas Veli Universitesi SBE Dergisi, 5, 0.01%
Georg Thieme Verlag KG
Georg Thieme Verlag KG, 4, 0.01%
American Accounting Association
American Accounting Association, 4, 0.01%
Southern Public Administration Education Foundation, Inc., 4, 0.01%
Korean Society of Food Science and Nutrition, 4, 0.01%
Vilnius University Press
Vilnius University Press, 4, 0.01%
Association of Professional Managers in South Africa, 4, 0.01%
Korean Academy of Nursing Administration, 4, 0.01%
The Advertising Research Foundation, 4, 0.01%
Ain Shams University
Ain Shams University, 4, 0.01%
Brazilian Administration Review, 4, 0.01%
DMSP Research Center, Paris-Dauphine University, 4, 0.01%
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Publishing organizations

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Karlstad University
Karlstad University, 18, 3.61%
University of Warwick
University of Warwick, 18, 3.61%
Maastricht University
Maastricht University, 16, 3.21%
Arizona State University
Arizona State University, 12, 2.4%
National University of Singapore
National University of Singapore, 11, 2.2%
Pennsylvania State University
Pennsylvania State University, 9, 1.8%
University of New South Wales
University of New South Wales, 7, 1.4%
University of Auckland
University of Auckland, 7, 1.4%
Stockholm School of Economics
Stockholm School of Economics, 6, 1.2%
Stockholm University
Stockholm University, 5, 1%
University of Otago
University of Otago, 5, 1%
Monash University
Monash University, 5, 1%
Kansas State University
Kansas State University, 5, 1%
Bournemouth University
Bournemouth University, 5, 1%
Oxford Brookes University
Oxford Brookes University, 4, 0.8%
Harvard University
Harvard University, 4, 0.8%
Tilburg University
Tilburg University, 4, 0.8%
Purdue University
Purdue University, 4, 0.8%
University of North Carolina at Chapel Hill
University of North Carolina at Chapel Hill, 4, 0.8%
East Tennessee State University
East Tennessee State University, 4, 0.8%
Ghent University
Ghent University, 3, 0.6%
University of Haifa
University of Haifa, 3, 0.6%
University of Technology Sydney
University of Technology Sydney, 3, 0.6%
University of Oulu
University of Oulu, 3, 0.6%
University of Liverpool
University of Liverpool, 3, 0.6%
Roskilde University
Roskilde University, 3, 0.6%
Florida State University
Florida State University, 3, 0.6%
National Chengchi University
National Chengchi University, 3, 0.6%
Yuan Ze University
Yuan Ze University, 3, 0.6%
Bocconi University
Bocconi University, 3, 0.6%
City University of Hong Kong
City University of Hong Kong, 3, 0.6%
DePaul University
DePaul University, 3, 0.6%
Ludwig Maximilian University of Munich
Ludwig Maximilian University of Munich, 3, 0.6%
University of Michigan
University of Michigan, 3, 0.6%
University of Maryland, College Park
University of Maryland, College Park, 3, 0.6%
University of Victoria
University of Victoria, 3, 0.6%
Wilfrid Laurier University
Wilfrid Laurier University, 3, 0.6%
University of Colorado Denver
University of Colorado Denver, 3, 0.6%
University of Memphis
University of Memphis, 3, 0.6%
University of Tennessee
University of Tennessee, 3, 0.6%
San Jose State University
San Jose State University, 3, 0.6%
University of Surrey
University of Surrey, 3, 0.6%
University of Ulster
University of Ulster, 3, 0.6%
University of Montpellier
University of Montpellier, 3, 0.6%
Oklahoma State University
Oklahoma State University, 3, 0.6%
Katholieke Universiteit Leuven
Katholieke Universiteit Leuven, 2, 0.4%
University of Twente
University of Twente, 2, 0.4%
Aix-Marseille University
Aix-Marseille University, 2, 0.4%
Tampere University
Tampere University, 2, 0.4%
Aarhus University
Aarhus University, 2, 0.4%
Manchester Metropolitan University
Manchester Metropolitan University, 2, 0.4%
University of Southern California
University of Southern California, 2, 0.4%
Cornell University
Cornell University, 2, 0.4%
University of Birmingham
University of Birmingham, 2, 0.4%
National Changhua University of Education
National Changhua University of Education, 2, 0.4%
National Chung Hsing University
National Chung Hsing University, 2, 0.4%
Royal Melbourne Institute of Technology
Royal Melbourne Institute of Technology, 2, 0.4%
Macquarie University
Macquarie University, 2, 0.4%
La Trobe University
La Trobe University, 2, 0.4%
University of Southern Queensland
University of Southern Queensland, 2, 0.4%
Boston University
Boston University, 2, 0.4%
Ohio State University
Ohio State University, 2, 0.4%
University of Arizona
University of Arizona, 2, 0.4%
Illinois State University
Illinois State University, 2, 0.4%
Northeastern University
Northeastern University, 2, 0.4%
University of Texas at Austin
University of Texas at Austin, 2, 0.4%
Boston College
Boston College, 2, 0.4%
McMaster University
McMaster University, 2, 0.4%
Tecnológico de Monterrey
Tecnológico de Monterrey, 2, 0.4%
University of Valencia
University of Valencia, 2, 0.4%
University of Granada
University of Granada, 2, 0.4%
University of Rhode Island
University of Rhode Island, 2, 0.4%
Indiana University Bloomington
Indiana University Bloomington, 2, 0.4%
University of Nebraska at Omaha
University of Nebraska at Omaha, 2, 0.4%
University of Kent
University of Kent, 2, 0.4%
Université de Moncton
Université de Moncton, 2, 0.4%
Montpellier Business School
Montpellier Business School, 2, 0.4%
Bentley University
Bentley University, 2, 0.4%
Cleveland State University
Cleveland State University, 2, 0.4%
University of Oregon
University of Oregon, 2, 0.4%
Volkswagen Group
Volkswagen Group, 1, 0.2%
Koc University
Koc University, 1, 0.2%
Marmara University
Marmara University, 1, 0.2%
Indian Institute of Technology Madras
Indian Institute of Technology Madras, 1, 0.2%
Ben-Gurion University of the Negev
Ben-Gurion University of the Negev, 1, 0.2%
Bar-Ilan University
Bar-Ilan University, 1, 0.2%
South China University of Technology
South China University of Technology, 1, 0.2%
Eastern Mediterranean University
Eastern Mediterranean University, 1, 0.2%
Lund University
Lund University, 1, 0.2%
Chalmers University of Technology
Chalmers University of Technology, 1, 0.2%
Linköping University
Linköping University, 1, 0.2%
Lulea University of Technology
Lulea University of Technology, 1, 0.2%
Mid Sweden University
Mid Sweden University, 1, 0.2%
Aalto University
Aalto University, 1, 0.2%
University of Zurich
University of Zurich, 1, 0.2%
Eindhoven University of Technology
Eindhoven University of Technology, 1, 0.2%
Australian National University
Australian National University, 1, 0.2%
National Sun Yat-sen University
National Sun Yat-sen University, 1, 0.2%
University of St. Gallen
University of St. Gallen, 1, 0.2%
University of Bologna
University of Bologna, 1, 0.2%
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Publishing countries

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USA, 114, 22.85%
United Kingdom, 61, 12.22%
Sweden, 31, 6.21%
China, 24, 4.81%
Australia, 21, 4.21%
Netherlands, 21, 4.21%
Spain, 17, 3.41%
Canada, 16, 3.21%
Finland, 16, 3.21%
Germany, 12, 2.4%
New Zealand, 12, 2.4%
Singapore, 10, 2%
France, 9, 1.8%
Belgium, 6, 1.2%
Norway, 6, 1.2%
Republic of Korea, 6, 1.2%
Israel, 5, 1%
Italy, 5, 1%
Denmark, 4, 0.8%
Switzerland, 3, 0.6%
South Africa, 3, 0.6%
Austria, 2, 0.4%
India, 2, 0.4%
Mexico, 2, 0.4%
Brazil, 1, 0.2%
Iraq, 1, 0.2%
Ireland, 1, 0.2%
Lithuania, 1, 0.2%
Peru, 1, 0.2%
Saudi Arabia, 1, 0.2%
Thailand, 1, 0.2%
Turkey, 1, 0.2%
Japan, 1, 0.2%
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